AI that understands your operations
Nero's AI doesn't guess. It reads your procedures, searches your knowledge base, and acts within the rules you define. Every triage, reply, and task is grounded in your way of working.
From message to action in seconds
Every incoming message goes through a three-step AI pipeline that categorizes, prioritizes, and prepares a response, all based on your procedures.
Message arrives
An email, Slack message, or WhatsApp message enters Nero through any connected channel.
AI applies procedures
Base procedures (always active) + matching topic procedures are stacked to form full context for the AI.
Triage output
Priority, category, suggested actions, and a draft reply, ready for your team to review and act on.
Your rules, the AI's playbook
Define how your business operates in markdown. Base procedures are always active, topic procedures are matched by AI category. They stack: base + matching topic = full context for every decision.
- Base procedures always included in every AI decision
- Topic procedures matched automatically by message category
- Stacking system: base + topic = complete context
- Write procedures in markdown, in your language and your rules
- AI uses procedures for triage, replies, and task creation
Start the day with AI intelligence
Every morning, Nero generates a briefing for your team with focus areas, risk flags, and prioritized action items, based on everything that happened since the last briefing.
- Daily briefing generated from all incoming activity
- Focus areas highlighted based on urgency and SLAs
- Risk flags for items that need immediate attention
- Action items prioritized and assigned to team members
- Briefing adapts to your procedures and business rules
AI writes, you approve
For every incoming message, Nero drafts a reply tailored to the channel, whether email, WhatsApp, or Slack. Replies are grounded in your knowledge base and follow your procedures.
- Channel-aware drafts: formal for email, concise for Slack
- Grounded in your knowledge base and procedures
- Respects your tone of voice and business rules
- One-click approve, edit, or regenerate
- Full audit trail of AI-generated vs. human-edited replies
Semantic search for your entire operation
Procedures, playbooks, and SLAs, all searchable by AI using semantic search. Not keyword matching, but understanding what you mean. AI also generates new articles from your daily work.
- Semantic search: find by meaning, not just keywords
- AI uses knowledge base for triage, replies, and briefings
- Status workflow: draft, review, published
- AI generates new articles from daily work automatically
- Procedures, playbooks, and SLAs in one searchable place
Your AI assistant in Slack
Nero Bot lives in your Slack workspace. Use slash commands to ask questions, add knowledge, create tasks, and check status, all powered by your knowledge base.
- /help: see available commands
- /ask: AI answers using your knowledge base
- /addknowledge: contribute knowledge from Slack
- /task: create tasks directly from Slack
- /status: check task and inbox status
Paste text, get structured tasks
Paste any text like an email, a meeting note, or a client request, and AI creates structured tasks with subtasks, priorities, and assignments. Tasks also auto-generate from incoming messages.
- Paste any text and AI extracts actionable tasks
- Subtasks automatically generated from context
- Priority and category assigned by AI
- Auto-created tasks from incoming messages
- Linked to source message for full traceability
AI knows who's writing
When a message arrives, AI matches it to existing contacts in your CRM. New contacts are auto-created from email headers, so no one slips through the cracks.
- Automatic matching of messages to existing contacts
- Auto-creation of new contacts from email headers
- Company association based on email domain
- Contact context available for AI triage decisions
- Full conversation history per contact
Stop managing operations manually.
Let Nero handle triage, prioritization, and coordination so your team can focus on the work that matters.
Free to start, no credit card required